Privacy Policy
Effective Date: September 10, 2026
Universal Practice Solutions LLC (“Universal Practice Solutions,” “UPS,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide to us through our website.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or interact with our website, www.universalpracticesolutions.com, and when you contact us through our website.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We collect only the information reasonably necessary to communicate with website visitors and respond to inquiries.
Information You Provide
When you use our website’s contact form or otherwise contact us, we may collect information such as:
- Name
- Email address
- Telephone number
- Information contained in your message or inquiry
- Any other information you voluntarily provide
Information We Do Not Request Through Our Website
Our website contact form is not intended to collect protected health information (“PHI”), medical records, patient information, insurance information, diagnoses, treatment information, or other sensitive patient information.
Please do not submit PHI or confidential patient information through our website contact forms, email inquiries, or other general website communication channels.
If you are an existing UPS client and need to transmit PHI in connection with services, please use the secure communication methods or systems designated by UPS.
2. How We Use Information
We may use information collected through our website to:
- Respond to inquiries and requests
- Communicate with prospective or existing clients
- Provide information about our services
- Schedule or discuss consultations
- Improve our website and services
- Maintain website security and functionality
- Comply with applicable legal and regulatory requirements
- Protect our rights, property, and users
We do not use information collected through our general website contact form for purposes unrelated to the inquiry for which it was provided, except as permitted or required by law.
3. Sharing of Information
We may disclose information to third parties when reasonably necessary to operate our website, provide requested services, communicate with you, maintain security, comply with legal obligations, or protect our rights.
Depending on our website and business operations, such third parties may include:
- Website hosting and technology providers
- Email and communication service providers
- Information technology and security providers
- Professional advisors, such as attorneys, accountants, or consultants
- Government authorities or law enforcement when legally required
- Service providers acting on our behalf
We expect applicable service providers to maintain appropriate safeguards for information entrusted to them.
We do not sell your personal information to third parties.
4. Cookies and Similar Technologies
Our website may use cookies, pixels, analytics technologies, or similar technologies to support website functionality, understand website usage, improve performance, and maintain security.
The specific technologies used may change as our website and services develop.
Where required by applicable law, we will provide appropriate notices or choices regarding cookies and similar technologies.
You may also be able to control cookies through your web browser settings. Disabling certain cookies may affect some website functionality.
5. Analytics and Website Technologies
We may use third-party website, analytics, security, communications, or technology services to help operate and improve our website.
These providers may process limited technical or usage information on our behalf, subject to applicable contractual and legal requirements.
We do not intentionally use our general website contact form to collect PHI.
6. Data Security
We use reasonable safeguards designed to protect information against unauthorized access, use, alteration, or disclosure.
Our security practices may include measures such as:
- Multi-factor authentication (“MFA”)
- Role-based access controls
- Workforce privacy and HIPAA training where applicable
- Administrative and technical security procedures
- Access limitations based on business need
No website, electronic transmission, or information system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted over the internet.
7. HIPAA and Protected Health Information
UPS provides medical billing, revenue cycle management, credentialing, coding, and related services to healthcare organizations.
In providing certain services to healthcare clients, UPS may receive, access, create, maintain, or transmit Protected Health Information (“PHI”) on behalf of a healthcare provider or other covered entity.
When HIPAA applies, UPS handles PHI in accordance with applicable HIPAA requirements and its contractual obligations, including applicable Business Associate Agreements (“BAAs”).
The HIPAA obligations applicable to UPS may differ from the privacy practices applicable to information submitted through this public website.
For more information, please see our HIPAA Privacy & Compliance Notice.
8. Data Retention
We retain information for as long as reasonably necessary for the purposes for which it was collected, to maintain business and legal records, resolve disputes, enforce agreements, and comply with applicable legal obligations.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
9. Your Choices
You may contact us regarding information you have provided through our website.
You may also choose not to provide certain information. However, if you do not provide information necessary to respond to your inquiry, we may not be able to respond or provide requested services.
10. Third-Party Websites
Our website may contain links to third-party websites or services.
UPS is not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage you to review the privacy policies of websites you visit through external links.
11. Children’s Privacy
Our website is intended for businesses, healthcare professionals, organizations, and adults.
We do not knowingly collect personal information from children under 13 through our website.
If you believe that a child has provided personal information to us through the website, please contact us so that we can take appropriate steps.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business, website, technology, legal requirements, or privacy practices.
When we make changes, we will update the Effective Date shown at the beginning of this Policy.
Your continued use of the website after an updated Privacy Policy becomes effective constitutes your acknowledgment of the updated Policy.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
Universal Practice Solutions LLC
7901 4th St N, Suite 34167
St. Petersburg, Florida 33702
United States
Email: info@universalpracticesolutions.com
Website: www.universalpracticesolutions.com